Katie Smolag
- Sales Operations Coordinator
1 year at RMS
If you could describe your job in three emojis, what would they be?
💫📓💡
Walk us through a typical day for you at RMS!
There is no “typical” day at RMS for me, but that’s what makes it so fun! I usually start my day by reviewing new and existing orders and ensuring that our team is up to date with any changes. After that, it really all depends on the day! One moment I’m on a customer call, the next I’m brainstorming fun toy ideas with the team, and then I’m briefing artwork to our incredibly talented studio—all within a few hours! RMS is moving quickly and with that comes fun, busy, and unpredictable days!
What’s one tool, tip, or trick that keeps your workflow running smoothly?
Communication!! 📣 It might seem simple, but it's truly essential for keeping everything running smoothly day to day
What’s a moment or accomplishment from your time here that you’re especially proud of?
There’s so many moments at RMS that make me proud to be a part of such an amazing team! Something that sticks out to me is the success that our team had with our customer meetings for the Fall 2025 season. This was the first full season that I got to experience from start to finish and it has been extremely rewarding to see all of our hard work pay off!
If you were a toy, what would your accessories be?
If I were a toy, I would of course be one of our Glam Squad dolls! My must-have accessories would be my Owala water bottle, a good chapstick, and my dog Abby!